2. Data Collected
We collect and process the following categories of personal data:
2.1 Data provided directly by the user
- Personalised quiz: First name, last name, email, phone number, optional notes, and answers to the questionnaire (project type, complexity, location, professional role, issues encountered, type of support requested).
- Contact form: Name/Company, email, phone number, subject, message.
2.2 Automatically collected data
- Cookies: Information related to cookie consent.
- Browsing data: IP address, browser type, pages visited, visit duration (via Google Analytics and Microsoft Clarity, if consent has been provided).
3. Purposes of Processing
Personal data is processed for the following purposes:
- Service provision: Analysis of client needs through the quiz and generation of a personalised solution via artificial intelligence (Google Gemini).
- Commercial communications: Responding to contact requests and sending commercial proposals.
- Website improvement: Analysis of user behaviour to optimise the browsing experience.
- Legal obligations: Data retention for legal requirements (e.g. accounting, tax).
4. Legal Basis for Processing
The processing of personal data is based on:
- Data subject's consent (Art. 6(1)(a) GDPR): For the use of non-essential cookies and commercial communications.
- Performance of a contract (Art. 6(1)(b) GDPR): For the provision of the service requested via the quiz or contact form.
- Legitimate interest (Art. 6(1)(f) GDPR): For website performance analysis and service improvement.
- Legal obligation (Art. 6(1)(c) GDPR): For the retention of tax and accounting records.
5. Data Retention
Personal data is retained for the time strictly necessary for the purposes of processing:
- Quiz and contact form data: 24 months from collection, unless required by law.
- Browsing data (Analytics): 14 months.
- Cookie consents: 12 months.
6. Data Recipients
Personal data may be shared with:
- Google LLC: For content generation via Gemini AI and analytics via Google Analytics.
- Cloudflare Inc.: For website and database hosting (Cloudflare Pages, D1).
- Microsoft Corporation: For the Microsoft Clarity behavioural analytics service.
- IT service providers: For website and database maintenance.
- Consultants and accountants: For tax and legal compliance.
All recipients process data as data processors under Art. 28 GDPR, or as independent controllers for their own services (e.g. Google Analytics).
7. Transfer of Data Outside the EU
Some of the services used (Google, Cloudflare, Microsoft) may involve the transfer of personal data to countries outside the EU. Such transfers are carried out in compliance with the GDPR, through the adoption of standard contractual clauses approved by the European Commission or on the basis of adequacy decisions.
8. Data Subject Rights
As a data subject, you have the right to:
- Access (Art. 15 GDPR): Obtain confirmation of the existence of your personal data and receive a copy.
- Rectification (Art. 16 GDPR): Request the correction of inaccurate or incomplete data.
- Erasure (Art. 17 GDPR): Request the deletion of your personal data (right to be forgotten).
- Restriction (Art. 18 GDPR): Request the restriction of processing.
- Portability (Art. 20 GDPR): Receive data in a structured format and transfer it to another controller.
- Objection (Art. 21 GDPR): Object to processing based on legitimate interest.
- Withdrawal of consent (Art. 7 GDPR): Withdraw consent given at any time.
To exercise your rights, write to: [email protected]
9. Complaint to the Supervisory Authority
You have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) if you believe that the processing of your data violates the GDPR.
Garante per la Protezione dei Dati Personali
Sito: www.garanteprivacy.it
10. Changes to this Policy
This policy may be updated periodically. We encourage you to check this page regularly to stay informed about how your personal data is handled.
11. Contact Us
For any questions regarding this policy or the processing of your personal data, please contact us:
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